At Fast Bags Corp we are committed to providing our customers with the highest quality product and best service on each order. We estimate that each order should arrive at our customer within a week of the order being placed. We also know that although our bags are oxo-biodegradable, they will last for at least 1 year before starting to decompose. If any customer has an issue with an order not arriving, appearing to be damaged when it arrives, or not performing as you expected, please email us at info@bagups.com and we will respond as soon as possible to rectify the issue.